Minden Press-Herald

Wednesday
Oct 01st

Citizens getting back on its feet

Citizens Bank & Trust, soon to join the Citizens National Bank family, is getting back on track after a fire cost the operation of the main office in Springhill.

"We have relocated and rebuilt our computer network in order to continue business as usual," said Kent Gibson, CEO. "As of Monday evening, all our systems and office are functional with the exception of telephone 'Easy Access,' which will be restored shortly."

Gibson said all valuables such as information, money, safe deposit contents and night drop contents were not destroyed or damaged.

"Due to the smoke and ash damage, access to safe deposit boxes will be allowed only when it is safe and approved by the authorities," he said.

Springhill is currently operating at Pine Plaza, 601 Arkansas Street and phone lines have been routed to that location.

"While we are currently operating with very limited service, our staff is on-site and at work to take calls," Gibson said. "Unless it is absolutely necessary, we request our customers limit those calls to essential needs because the number of calls will be overwhelming."

Gibson recommends customers access the bank's Web site, cbt.net, and continue Internet banking and related services as usual. Additional information will be posted on the site as soon as it is available.

"I appreciate our customers' loyalty and patience," Gibson said. "I am grateful for the many offers of help and support from our great communities."

 

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