Minden Medical Center has again been named one of the nation’s 100 Top Hospitals® for 2011 by Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of healthcare.
This is the third time in eight years and the second consecutive year Minden Medical Center has been recognized with this honor.
They received this award in 2004, 2010 and now again in 2011. The Thomson Reuters 100 Top Hospitals® study evaluates performance in 10 areas: mortality; medical complications; patient safety; average patient stay; expenses; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and re-admission rates for acute myocardial infarction (heart attack), heart failure and pneumonia.
The study has been conducted annually since 1993.
“Not only is this the second year in a row we have been recognized as one of the nation’s best healthcare organizations, we are the only hospital in Louisiana to receive this award three times since the program began in 1993,” said CEO George E. French, III. “In our mission statement,we aspire to be the finest hospital in the country.
This award is one of the key quality indicators we’d set to reflect achievement of that goal at Minden Medical Center: selection as one of the 100 Top Hospitals in the nation.”
French said the hospital’s goal is for people to feel confident in their decision to choose healthcare close to home.
“Now it is clear, if you want to receive top-notch quality medical care known throughout the nation, you seek care from our physicians and nurses at Minden Medical Center,” he said. “Highly-satisfied physicians and hospital staff are the driving force behind our clinical excellence.”
To set the benchmark for thousands of hospitals is an honor, he pointed out.
“Our selection, again, as a member of the 100 Top Hospitals is a result of consistent, enthusiastic and a focused penchant on the part of employees and physicians to simply be the best hospital in the country,” he said.
How did they do it?
“We have excellent employees and physicians and in 2010 were ranked number one across the board, based upon our percentile performance in five different areas of constituency satisfaction – IP, OP, ER, Employee and Physician,” French said. “We provide unequaled quality as measured by Core Measure performance in four specialized services which are all at 100 percent and also places us number one in LifePoint® and extremely high nationally.
“Recognition of this magnitude and rarity can only be accomplished with the loyalty, support, unselfish teamwork and passion for excellence exhibited by each member of our hospital and medical staff, our Board of Governors and our LifePoint® corporate family,” French continued. “We share this honor with you, our entire staff and the community we serve.”
Dr. Phillip Rozeman, Cardiologist, agreed the award is a tribute to staff.
“Minden Medical Center is especially proud of this recognition because it is a comparison of outcomes between hospitals in all areas – patient care, satisfaction, and financial indicators,” Rozeman said. “Being in the Top 100 of hospitals for one year is great, but the consistency of performance needed to be included two straight years is phenomenal. It is a tribute to hospital administration, hospital staff, and the physicians at MMC.”
Dr. Robert Russell, physician at MMC for 19 years, said he is proud to be affiliated with Minden Medical Center.
“I already knew that Minden Medical Center is a top hospital from the feedback I get from my patients, but it is great to see that a national firm like Thomson Reuters agrees and has once again recognized my hospital,” Russell said. “My patients tell me all the time what a wonderful experience they had delivering their baby at MMC – from the excellent nursing care in labor and delivery, to the helpful nursery staff that helped them learn to nurse and care for their new baby.
“It is so important to me as a physician to be able to trust our nursing and operating room personnel and know that every patient I admit will receive excellent service and care,” he continued. “I want to say thank you and congratulations on behalf of my colleagues and my patients.”
Newly-recruited Internal Medicine and Nephrologist, Dr. Adnan Alsaka said Minden Medical Center helps him reach his goals.
“As a specialist at Minden Medical Center, my goal is to provide superior patient care that is compassionate and cost effective,” Alsaka said. “The specialty physicians at Minden Medical Center continuously strive to develop and incorporate advancements in health care knowledge to improve the safety and quality of patient care.”
Alsaka said there is a vision for the future.
“We want to further redefine the standards of healthcare excellence through teamwork as a common commitment to this vision,” he said. “To improve the human condition; to advance knowledge through excellence in learning, discovery and engagement; and to serve as a diverse 100 Top hospital. We are committed to making Minden Medical Center the employer, the provider and the partner of choice.”
To conduct the 100 Top Hospitals study, Thomson Reuters researchers evaluated 2,914 short-term, acute care, non-federal hospitals.
They used public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website. Hospitals do not apply, and winners do not pay to market this honor.
More information on this study and other 100 Top Hospitals research is available at www.100tophospitals.com.